Editorial Review

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Reviews (5)

A great and inspiring read
An excellent and inspiring read for all management and executive teams.
Not your father's business book
This amazing book is the perfect primer for people who are looking past conventional wisdom and yearn to improve their organizations in bold new ways.From open-source innovation and advocacy-focused strategies, to redesigning work and reconnecting with the customer, the authors take you on a truly fascinating tour of the Mavericks who are advancing modern business practices in ways that are changing their industries.This is one of those rare books where you start writing notes on almost every page.

Release Your Inner Maverick
Bill Taylor and Polly LaBarre, co-authors of Mavericks at Work have captured a picture of the cutting edge of business innovation. Where most business books celebrate these out-sized celebrity figures, Mavericks captures the ideas that inspired people to create really unique and successful businesses.I think every business leader and manager should read the book with their teams.You should spend a half hour a week discussing the stories you find here.The reason is that each one of these people were where you are at one time.They took some idea that mattered to them and built their businesses on them.This is something we can all do.Can you do it?Yes. And these Mavericks prove it.It's time to release our inner Maverick don't you think? ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Case studies    5. Competition    6. Executive Management    7. Executives    8. Leadership    9. Management - General    10. Marketing - General    11. United States    12. Business & Economics / General   

Editorial Review

Climbing Mount Everest: dangerous. Hitchhiking in Colombia: very dangerous. Leading through change: perilous. Perilous but possible, say Heifetz and Linsky in their encouragingly practical guide to putting yourself on the line and negotiating the hazards of leadership. As the authors acknowledge, many leadership books are "all about inspiration, but downplay the perspiration." This one doesn't. Leadership is always a risky business, but those risks can be understood and reduced. Effective leadership comes from doing more than the technical work of routine management; it involves adaptive work on the part of the leader, and a willingness to confront and disturb people, promote their resourcefulness, and engage their ability to adjust to new realities. But adaptive change always encounters resistance. Heifetz and Linsky examine four forms of resistance--marginalization, diversion, attack, and seduction--before presenting a number of practical resistance-response skills to nurture and employ. Some are fairly obvious (like developing and maintaining perspective, and holding steady in the midst of change), and others more complex (like thinking politically when dealing with friends, foes, and fence sitters), but shimmering nuggets of insight and practical wisdom can be found in each. The dangers of leadership also spring from within, however, and the book's final section addresses ways to recognize and manage competing "hungers" and learn to distinguish one's roles from one's self. The authors' points are illustrated by the experiences of leaders from all walks of life, making this a useful and inspiring manual for anyone hoping to put themselves on the line and make a difference in the lives of others. Read more

Reviews (22)

If you're a leader . . . soak in this book
Let's face it: leadership is dangerous. As Heifetz and Linsky write in their introduction, "Each day brings you opportunities to raise important questions, speak to higher values, and surface unresolved conflicts. Every day you have the chance to make a difference in the lives of people around you. And every day you must decide whether to put your contribution out there, or keep it to yourself to avoid upsetting anyone, and get through another day. You are right to be cautious. Prudence is a virtue. You disturb people when you take unpopular initiatives in your community, put provocative new ideas on the table in your organization, question the gap between colleagues' values and behavior, or ask friends and relatives to face up to tough realities. You risk people's ire and make yourself vulnerable. Exercising leadership can get you into a lot of trouble."
Beneficial read
I captured some very useful leadership and management tools from this book.Well written and practical for today's busy leader.I gave it to my boss to read as soon as I finished.

Leadership on the Line
Very useful advice on issues that involve a lack of leadership in the workplace, and in life, in general. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Entrepreneurship    5. Leadership    6. Management & management techniques   

Reviews (41)

Effect of The Distribution of Advocacy Scores
By definition, the net promoter score is the percentage of respondents falling into the 9-10 range minus the percentage falling into the 0-6 range.Consequently, very different distributions of advocacy scores can yield the same net promoter score; for example, all of the response distributions shown below yield net promoter scores of 40.
Good book.. Very interesting
Good book. I think it is important that the author comments that the ultimate question could be different depending on the industry or product/service. Worth the read!

An Easy Read With Great Content
I read the original Harvard Business Review article, and thought I understood the concept.However, reading the book was inspiring, and I applied the concepts to our business immediately.The NPS methodology is so simple, but so powerful.The original aim of the method is to evaluate customer satisfaction, but I also recently applied it to reference checking for a job candidate.By asking if the reference would recommend that their best friend go to work for this candidate, I was able to build a surprisingly helpful picture of the leadership qualities of the individual under consideration.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Consumer satisfaction    5. Corporate Finance    6. Customer Service    7. Customer loyalty    8. Customer relations    9. Development - Business Development    10. Employee Training And Development    11. Management - General    12. Management & management techniques   

Reviews (11)

Very Good Text For MBA International Marketing Course
I don't understand how people could complain about this book being too complex, poorly-written, or poorly organized. Everything is presented clearly and logically, and the case studies are relevant and interesting. I found it simple to read, informative, enlightening, and actually fun for the most part. My only criticism is that the authors don't, in my opinion, give an entirely neutral treatment of some of the politically-charged issues raised in their book. It seemed as though they would sometimes more heavliy emphasize one point of view (their point of view, quite obviously) over others.

Not as bad as others are saying!
I purchased this book for an International Marketing course I had to take for my MBA Program. I have to disagree with what I have read about in other reviews - I found this book easy to read, and simple to understand. The examples used help clarify concepts and I felt the book was well organized. I especially liked the Country Notebook section in the back of the book. It was the perfect course-long project to apply the concepts and knowledge we learned about in class. I feel that this book is just about as good as an International Marketing MBA textbook can get!

Knowledgeable authors-boring writing
I took an International Business class for my MBA. I read every chapter in this book.There was a lot of knowledge included but there is often too much wordy writing and the book drones on. The definitions need to be in the margins. The last chapters are more of a cross cultural study of doing business with Japanese. It was a boring read-but good before bedtime for those that do not fall asleep easily. ... Read more

Subjects:  1. Business & Economics    2. Business/Economics    3. International - Marketing    4. Industry & Industrial Studies   

Reviews (11)

Excellent reference book for all options traders
This book has it all with the strategies outlined in a very concise manner. Not only is every strategy listed with a nice synopsis of each one, an example of a trade is listed on every one.Also, every advantage and disadvantage of each strategy along with an exit strategy should the trade start to turn south. The nice thing about it, is it is so easy to look up a strategy you might want to try without having to comb through the entire book. And each one is listed by type of investor, aggressive, income, etc.
Good Reference
A no-nonsense, no-introductory-material reference library of option strategies. Cross-referenced by goal, risk tolerance, strategy type, name, and more. Herein one easily can find each strategy described with its theoretical outcomes, its benefits, and its drawbacks. Order entry and exit procedures and Greeks also accompany each strategy.
A great book that teaches
So many financial books are hard to follow. The author usually gives a vauge idea of what they do to make money in the market. The process is given in easy to read examples of what you do if you think (A) is going to happpen you do this (B).
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Finance    5. Futures And Options Trading    6. Investments & Securities - General    7. Investments & Securities - Options    8. Options (Finance)    9. Stock options    10. Strategic planning    11. Business & Economics / Investments & Securities    12. Investment & securities   

Editorial Review

Using the story/parable format so popular these days, Read more

Reviews (123)

Helpful Insight
I've been on a leadership book kick lately, and this is one of my all-time favorites. It's short, easy to read, and is one of the best explanations of cognitive dissonance for the layman I've ever seen. It doesn't work for everybody though - some people are turned off by the "fable" format and simple writing style. I still find it very helpful, and it's the kind of book that can have a dramatic impact on some of its readers. It certainly does a good job of making the point that by focusing on our own behavior we can make any situation better.

Not About Leadership
This book is not really about leadership.It is about being nice to people.And remember, any problem you have with another person in life is your fault.So, apologize, start over, and be nice.

Leadership and Self-Deception
This is an excellent resource on dealing with conflict, in the business world or in family life.The authors present their ideas in a story format that is very easy to read.I would recomment this book to anyone, we all need the lessons taught in this book. ... Read more

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Careers - General    5. Economics - General    6. Leadership    7. Organizational Behavior    8. BUSINESS & ECONOMICS / Leadership   

Reviews (11)

Will not help at all!!!
This book was the required textbook for my organic I and II class...and it didn't help with either. If you didn't understands something the way the professor explained it, the book provided no help. The explainations in it were very short and were of no help at all. Most of the time the examples were too simple to really teach you anything. This is a very elementary textbook, that doesn't seem worthy to me of a place in any college or university.

Didn't help me!
This text is an easy read, and you will understand the reactions that are given in the text examples. So why the low rating? Organic chemistry is all about "prediction". And when it comes to teaching you how to predict the outcomes of reactions you've never seen before, it is lacking! You can study this text two hours a day, every day, and unless you have an uncanny ability to understand chemistry (I don't)--you will still not have this most fundamental skill you need to succeed.Try "Organic Chemistry as a Second Language" and "Organic Chemistry II as a Second Language".They will have you predicting and understanding Orgo in no time!! This course isn't hard at all- once someone explains it to you properly. David Klein (the author of those two books) does that beautifully.

Only for first year, if u are doing indepth o-chem then this isnt it
Mcmurry is a colourful and over-generalized textbook that presents the most fundamental concepts of organic chemistry without fully elucidating on their logic. Mcmurry's style is to induce learning of 0-chem via memorizing of reaction mechanisms, and other trivial components.
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Subjects:  1. Chemistry - Organic    2. Chemistry, Organic    3. Science    4. Science/Mathematics    5. Organic chemistry    6. Science / Chemistry / Organic   

Reviews (19)

Do The Right Thing Because It Is The Right Thing: Long-winded, Short on Substance
"Moral Intelligence: Enhancing Business Performance and Leadership Success" by Doug Lennick has a simple premise. Once you get that premise, the rest is about internalizing it, and living it out when the moral challenge presents itself.
Superb
In business or financial circles, morality and ethics has frequently been thought of as weakness, as something that while noble will not assist in the generation of profits. Further, those who practice it can easily be taken advantage of by competitors. A business run by moral agents will not be able to survive the vicissitudes of the marketplace. It takes cunning and an instinct for the jugular, so the argument goes, to create and maintain a successful business.Another view is that a businessperson who claims to be moral or ethical is either posing as such in order to take advantage of someone or some situation. In this view, morality and ethics are then tools of manipulation and power, a view that is, ironically, not far from that of those political philosophers, such as Karl Marx, who criticize capitalism vociferously.
Good Concept, Treatment OK
Having read a number of books brought to us by Wharton Publishing, this one was a bit disappointing. Wharton has high standards for its business books, requiring them to be relevant, timely, empirically based, conceptually sound, and implementable in real decision settings. While this book does meet those criteria, I felt the concentration on the moral intelligence topic was diluted by what I perceived to be over-attention to emotional intelligence. I didn't feel the strength and focus I anticipated, particularly given my high expectations of Wharton books.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business Ethics    4. Business/Economics    5. Leadership    6. Leadership In Business    7. Moral and ethical aspects    8. Success in business    9. Business & Economics / Leadership    10. Management & management techniques   

Editorial Review

"The best way to understand the dramatic transformation of unknown books into bestsellers, or the rise of teenage smoking, or the phenomena of word of mouth or any number of the other mysterious changes that mark everyday life," writes Malcolm Gladwell, "is to think of them as epidemics. Ideas and products and messages and behaviors spread just like viruses do." Although anyone familiar with the theory of memetics will recognize this concept, Gladwell's Read more

Reviews (701)

Excellent book that describes how to create a trend
I was fascinated by the original perspective in this thought provoking book about the evolution of an idea into a trend.Using easy to understand examples, Malcolm Gladwell explains the mechanics of the process, and enlightens us about the the various people involved.I strongly recommend this book.I also recommend Robert Cialdini's book, Influence: The Psychology of Persuasion.These books complement each other and should be read together.

The Tipping Point
Staff writer for The New York Post, Malcolm Gladwell, explains what causes a concept, idea or item to become an epidemic in The Tipping Point.Using case studies the reader will relate to (Sesame Street, Blues Clues, Crime in New York City in the 90's, Hush Puppies, Paul Revere's famous ride North), Gladwell discusses how and why people react the way they do in certain situations and to certain ideas/items.You'll look at your friends, co-workers and family in a different way as you consider who is a Connector, Maven or salesperson, you'll consider the context in which something happens as opposed to just the action, you'll think about everyday happenings in a different way after you read this book.
It had quite an unusual effect
I was looking for an original and valuable present for my boyfriend. I am very pleased with my decision to buy this book. It draws from several areas of knowledge and Malcolm Gladwell is a very skillful writer. He knows how to engage you from the first page till the last one and keeps you wondering what more you will learn from this incredible book. My boyfriend said that the tipping point and scientifically guaranteed male multiple orgasms and ultimate sex are the best, most valuable and eye-opening books he has ever received as a present. Well, I don't hear such compliment every day. It was such a small thing for me to give him a present and yet it turned so important for him. What better proof for Gladwell's thesis. I also agree that we all should start paying more attention to the small, small things and details from our daily lives and the result may astound us. It takes so little to even change someone's life for better. This is one of the books, which I definitely recommend. ... Read more

Subjects:  1. Advertising & Promotion    2. Causation    3. Contagion (Social psychology)    4. Context effects (Psychology)    5. Marketing - General    6. Psychology    7. Social Psychology    8. Sociology    9. Sociology - General    10. Psychology & Psychiatry / Social Psychology   

Editorial Review

Other than the sobering fact that real lives are regularly at stake, running a navy ship is a lot like running a business: leaders of both must get the most out of their crews to operate at peak efficiency and complete the tasks at hand. As commander of the highly acclaimed USS Read more

Reviews (77)

Good book for most people
So many people complain that they read leadership books and their is "nothing new" about them. Stop reading so many books and go lead! The basics of leadership don't drastically change. I've been teaching college classes on leadership for three years now and I've read dozens of books on leadership. The basic principles are often the same. It is a matter of finding someone whose examples and style make you relate to them and understand how to act them out.
Refreshing views of a line manager on leadership
This book came to me awash in a sea of management guides and pamphlets in an internal training program for managers.My boss is transforming the culture of an organization, and this book fit right in.What made it the best handout from the training program?
Documented Account of Progressive Leadership Results
This was my vacation read this year. I am not the kind of person who reads work related books, required or not, while on holiday. In fact, I am no longer in a position in which I am supervising others, but my wife brought the book home as it had become suggested reading in her company. The book is well thought out, enjoyable to read, full of real life stories, thoughtful analysis and practical conclusions.
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Subjects:  1. Biography    2. Business & Economics    3. Business / Economics / Finance    4. Business/Economics    5. Command of troops    6. Leadership    7. Management    8. Management - General    9. Navy    10. Ship captains    11. United States    12. Business & Economics / Leadership   

Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Management - General    5. Production & Operations Management    6. Production management    7. Quality control    8. Business & Economics / Production & Operations Management    9. Production & quality control management   

Reviews (127)

By far the BEST book for CISSP certification
I have been teaching the CISSP certification for IT Mentor for the last 5 years.This is the book I use for all of my students.I must say, this is the best book you can buy.I have over 20 CISSP books in my library, but I always recommend this one.
Good book, though some turn offs
The book has a good coverage on most of the topics. I think if you already have Telecom and Crypto background, you'll be fine with this book, as those don't seem to be done well enough though they are important fot the exam.
How to study and pass the CISSP.
Three weeks after I took the CISSP exam, I received an email telling me I had passed. I came out of the exam fairly confident I'd pass but one can never be too sure with the CISSP - the questions are quite ambiguous and quite often you are making an educated guess in picking out what you think is the best among the 2 choices you have narrowed down to. It has often been said that the CISSP is an exam that is an inch deep and a mile wide. You'd be lucky if you use more than half of what you studied for this exam. I am a software engineer and I know I will never have to choose which fire extinguisher to use for which kind of fire, unless I am actually struck in one!
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Subjects:  1. Certification Guides - General    2. Computers & Technology    3. Computers - Certification    4. Education    5. Security    6. Security - General    7. Computers / Technical Skills    8. Systems management   

Editorial Review

If you judge books by their covers, Jack Welch's Read more

Reviews (142)

I've liked it very much. Terrific!
Practical, skillful, pleasent and easy to read it.
Candor
No fluff -no fancy language-zero arrogance- Jack Welch breaks down the world of business into practical concepts and solutions. He addresses everything from Mission statements to Hiring the right employees. The chapter on candor inspires me to talk straight and be bold!If you are in business small or large ,this is a must read. Thanks Jack! Alicia Fruin
Decent Book for the Business Minded
I'm not a big Welch fan. I feel he is disingenuous; pretending his success is due to management ra-ra. He can't hide from his past; "Neutron Jack" and his brutal business tactics, extensive pollution and massive layoffs.
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Subjects:  1. Business & Economics    2. Business / Economics / Finance    3. Business/Economics    4. Executive Management    5. General    6. Leadership    7. Leadership In Business    8. Management - General    9. Negotiation    10. Negotiation in business    11. Personal Growth - Success    12. Reference - General    13. Strategic planning    14. Success    15. Success in business    16. Business & Economics / Management   

Reviews (11)

this isa very good book.
i've taught the fire academy using the textbook. it is a very good book for beginning firefighters as well as those who been firefighters for a while.
Great Read
I recently joined a volunteer fire department and this book Great!!
This is a must have for anyone who aspires to being a firefighter. Vivid descriptions, Helpful tips, How-to Skill Sheets, and Clear illustrations help the student master otherwise difficult material. I'm currently going through firefighting class and would not be able to live without this book. ... Read more

Subjects:  1. Career/Job    2. Fire Science    3. Fire extinction    4. Fire prevention    5. Handbooks, manuals, etc    6. Personal & Practical Guides    7. Reference    8. Technology & Industrial Arts    9. Fire protection & safety   

Reviews (31)

One more book to help corporate America
Oh my, one more motivational speaker, one more book about helping corporate America pad its pockets while its workers are supposed to ignore the core greed and put a smile on their faces and be Freds while the big shots benefit. Sorry, this just doesn't resonate with workers today who see their "profit centers" being sucked dry by the big home office and they are supposed to chin up and be a Fred regardless of the way the big boys (and ladies) are destroying the company they work for. Let's hope Fred is still practicing the Fred Factor when he shows up at WalMart or Dollar General looking for a job because his work has been outsourced, his branch consolidated or his job merged with three others.
I know the author and he lives his message
Lots of people learn good ideas about successful living and restate them for others, but not so many actually put them into practice in their own lives. Mark Sanborn lives his message. The Fred Factor is not just stories from an author. It is also life wisdom from a practitioner. Mark's personal and professional life, when viewed over two decades (as I have), are inspiring. He's the kind of guy you want living in your neighborhood and whose kids you want playing with your kids.